Our Leadership
Toi B. James, MPA, CPDC, MPA, ACC is the author of Talk About It: 12 Steps to Transformational Conversations Even When You Disagree and the founder/chief impact officer (CIO) of RedInk Enterprises, LLC, a boutique coaching and consulting firm that helps organizations translate workforce data into insights that enhance performance, culture, and strategic alignment. RedInk provides tailored solutions across analytics, leadership coaching, and organizational development that deliver measurable results.. She brings years of experience in the fields of employee engagement, workforce strategy, communications, marketing, corporate responsibility, and public affairs - working within both private and public sectors – which prepared her to engage others at various levels to provide exceptional experiences and results.
She has a passion for ensuring each person she encounters has a strong sense of belonging – by honoring exactly who they are wherever they are - and brings this overwhelming enthusiasm to every area of personal and professional life. In her free time, she enjoys art, reading, writing, traveling, embracing new experiences, feeding her coffee addiction, and obsessing over GenAI trends.
Toi holds a Bachelor of Business Administration degree from Saint Augustine’s University and a Master of Public Administration degree from Georgia State University. Toi is also certified project manager, ICF-ACC professional diversity coach, Human-Centered Design Practitioner and DiSC Assessment /5 Behaviors Practitioner, Diversity-to-Belonging facilitator, has earned grant writing and technical writing certificates - from University of Georgia and Kennesaw State University, respectively, and is a trained crisis communicator and certified FINRA arbitrator.